West Creek 2 (12072), United States of America, Richmond, Virginia

Principal Associate, HR Delivery

Are you interested in joining a team of best-in-class HR Business Partners who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values HR partnership. If you have a passion for working on a collaborative team to influence and deliver on our key people processes that support our most important business asset - our associates - then look no further! We work in a collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for.

We are hiring a Principal Associate to support key HR processes and projects. The Principal Associate plays a critical role in delivering on key HR investments across the broader Human Resource Business Partner (HRBP) teams along with planning, monitoring and coordinating logistics for a number of processes, such as talent management and performance management activities.

Roles and Responsibilities

• Serve as the primary POC to the CS&S + Risk HRBP Lead to ensure well-managed core HR processes and HR data insights

• Partner with HRBPs and Talent and Performance Management Champions to execute the annual talent and performance calendar of activities

• Develop and share walk-around decks, communications, and training materials to be used in preparing managers and associates; may include facilitator or “train the trainer” sessions

• Process semi-annual promotions

• Provide feedback to Experience Lead to help drive continuous improvement of these programs

• Partner with HRBPs to develop All Associate Survey insights

• Prepare All Associate Survey summary materials (deck and/or excel); includes scrubbing comments for inclusion in summary materials

• Establish SME with HR data systems - Workday, People Data Hub, Talent Development Tool, etc.

• Complete reporting as a part of key Talent Management/Performance Management/Survey processes

• Provide data and reporting as needed for other requests, i.e. headcount tracking, spot bonus, spans and layers, etc on a regular and ad hoc basis

• Participate in HR-related projects, as prioritized

• Ensure HRBPs and business partners have a clear understanding of the processes, roles, responsibilities, and deadlines, resulting in well-managed HR processes

• Partner with People Analytics team on dashboards and reporting

• Partner with other Horizontal HR Partners to drive best-in class HR experiences for our associates

Basic Qualifications

• At least 2 years experience working successfully in a project or process role

• At least 2 years of experience in a Human Resource role (inside or outside of Capital One)

• At least 1 year experience in role where reporting and data management was required

• Proficiency in Google Slides, Docs, and Sheets (including basic Sheets functions)

Preferred Qualifications

• Bachelors Degree, or military experience

• Professional Human Resources Certification or Process Management Professional Certification

• At least 3 years of experience in Human Resources

• At least 3 years of experience in Project or Process Management

• At least 3 years of experience in client-facing consulting experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).