Delaware North Sportservice is hiring seasonal Luxury Suites Runners to join our team at Progressive Field in Cleveland, Ohio. As a Luxury Suite Runner, you are responsible for expediting food from the kitchen to our guests as quickly as possible by receiving food ticket orders, sorting them in kitchen stations, and notifying servers when dishes are complete.
Pay for this position starts at $11/hour plus tips
Minimum pay rate: $11.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
- Attend pre-shift briefing, taking note of relevant information such as service scheduling, organization, food, beverage, and guest notes.
- Coordinate with Chef and kitchen staff to ensure timely preparation and delivery of food.
- Complete any required table-side service which may include taking orders, delivering, and explaining menu to customers.
- Assist captains and back servers with the presentation of courses, explaining any relevant menu items if it is missed.
- Maintain a comprehensive knowledge of all menu items, ingredients and preparations; be able to identify menu items and ingredients by appearance.
- Maintain kitchen and suites cleanliness and organization at all times.
- At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred.
- Ability to work flexible hours, including nights, weekends, and holidays, as needed.
- Excellent communication skills.
- Must be at least 18 years of age.
- Ability to perform opening, mid and closing duties as outlined by management.
- Constant standing, walking, bending, reaching and repetitive motions.
- Ability to maneuver between tables and around corners.
- Ability to lift, balance and move large food trays, weighing up to 35 pounds.
- Visual acuity and hearing sufficient to take orders and prepare checks.
- Ability to lift up to 35 pounds for set-up, service and clean-up.
- Ability to stand or walk for entire length of shift; may include walking up and down stairs.
Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.