Frontier Management is currently seeking an outstanding Concierge to join the The Villages of Imperial Pointe community located in Lake Charles, Louisiana.

Frontier Management's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.

The Concierge will be responsible for overseeing the smooth operation of the community. The ability to provide compassionate customer service is required of the Concierge. Requires an understanding and commitment to the principles and values of the community.

Primary Duties and Responsibilities:

• High-level customer service for greeting and supporting all visitors and clients.
• Assist with social media.
• Answer incoming calls and route as appropriate.
• Support and assist with sales office matters as directed by the Executive Director.
• Customer service contact for questions and concerns.
• Ensure clean and presentable office space at all times.
• Assist with all special projects.
• Other duties as assigned.

Other Requirements:

• Availability to work weekends and holidays.
• Professional appearance and background are required.
• Exceptional verbal and written skills. Ability to work as a positive team member.
• Good interpersonal skills with all levels of staff.

Frontier Management offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Management, LLC offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Management team, please visit our site at www.frontiermgmt.com

Equal Opportunity Employer/ Drug-Free Workplace