Administrative Assistant Job at The Dart Bank, Lansing, MI 48912

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Job Description

Administrative Assistant


JOB SUMMARY:

Provides Administrative support to the team and sometimes senior management by, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, managing email accounts, arranging conference calls and scheduling meetings, organizing functions with realtors or clients. Serves as a point of contact for internal requests and external clients. Also serves as a liaison between team and other departments, organizes and coordinates outreach and internal and external relations efforts.


JOB DUTIES:

  • Coordinate communications, including taking calls, responding to emails and interfacing with clients and employees
  • Prepares reports, maintaining files, records, and correspondence for meetings
  • Handles confidential information; organizes and maintains records as needed
  • Prepares information and research for team needs
  • Prepare internal and external documents for team members and industry partners
  • Schedules meetings and appointments and manages travel itineraries
  • Prepares reports, collects and analyzes information as needed
  • Reconciling monthly Visa statements and tracking expenses
  • Tracking team budgets
  • Helping support team marketing efforts including campaigns and events
  • Maintains and organized filing system of paper and electronic documents
  • Upholds a strict level of confidentiality at all times
  • Develops and sustains a level of professionalism among staff and clientele
  • Acts as the point of contact among team members, Co-workers, clients and other external partners
  • Manages information flow in a timely and accurate manner
  • Manages calendars and sets up meetings
  • Records meeting discussions and provide minutes when requested
  • Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
  • All other duties as assigned.


ESSENTIAL FUNCTIONS:

  • Mobility
  • Use of hands
  • Vision
  • Communicate verbally


JOB SPECIFICATIONS:

Education: High school graduate. Some college preferred

Skills:

  • Exceptional interpersonal skills
  • High degree of integrity and professionalism
  • Strong computer and research skills, flexibility, excellent interpersonal abilities, and project coordination experience
  • Advanced Microsoft Office skills, Proficient with excel and with an ability to become familiar with bank-specific programs and software
  • Proficiency in collaboration and delegation of duties
  • A proactive approach to problem-solving with strong decision-making skills
  • Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
  • Professional level verbal and written communications skills
  • Friendly and professional demeanor
  • Ability to organize a daily workload by priorities
  • Must have great time management skills and be able to meet deadlines in a fast-paced quickly changing environment

Experience: Experience exercising discretion and confidentiality with sensitive company information,

prior administrative experience required, prior mortgage or banking experience preferred. Customer relations/service experience required.


ACCURACY AND ACCOUNTABILITY:

Must produce high quality outcomes and quick response to needs.


SUPERVISED BY:

VP, Mortgage Banking Operations Manager


SUPERVISES:

None


Dart Bank has an immediate opening for an Administrative Assistant. Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.


We offer:

  • Medical Benefits

  • Dental

  • Vision

  • 401(K) Employee Stock Ownership Plan

  • Paid vacation & sick time

  • Flexible scheduling

  • Employee Assistance Program

  • Dart Bank University


At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we delivery exceptional customer service. We are a local business that cares about our employees and our community.


The Company is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.


All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).

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