Previous experience in Retail or other related fields. This Position is responsible for over seeing the Daily Operations of our Retail Shop. The Coffee Shop "Retail Manager " will have an exciting opportunity to develop your personal and professional skills as you lead our Retail operations, implement new and creative strategies to ensure sales and profitable performance. Our culture empowers us to provide quality coffee, experienced focused customer service, and growth opportunities. Join our team as we cultivate coffee as an art to grow the best in each of us!
Responsibilities:
· Care about safety. Promote a safety conscious culture. Safe, healthy employees and customers are our number one priority.
· Lead by example. Drive winning team sales and service performance through daily coaching and training. You will demonstrate a strong business insight and understanding of how to affect sales through behaviors on the floor. You are expected to roll up your sleeves and work along side your Staff. There is no better way to develop a "TEAM" to demonstrate your willingness to help get the job done.
· Team development. Collaborate with the Store Manager to champion the ongoing professional development and growth of the store team while creating an inspiring culture for learning.
· Operations excellence. Be adaptable to evolving priorities. Ensure all operations, inventory, procedures and company processes are being implemented and followed. Continuously improve ways of working to eliminate waste and create efficiencies to keep the boutique running smoothly.
· Be an engaged coffee expert. You bring the passion, we provide the training, and you share it with your Staff. The retail landscape has changed with more customers preferring to shop online.
· Create coffee moments - share your knowledge, our coffee, and our sustainability practices with customers.
Requirements and Skills:
· 1+ years of extensive professional Manager experience in retail, required
· 1+ years supervisory experience in people management, motivation and development of direct reports, required
· Experience in project management processes, customer complaint and change management
· A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture
· Ability and willingness to work flexible hours including but not limited to opening and closing shifts, Saturday or Sunday shifts, and holidays.
"ServSafe" Manager Certification a PLUS!
Computer Literate.
Duties include Inventory Control, Scheduling Staff, Hands-On Operation
Knowledge or experience using a POS (Point OF Sale).
Knowledge or experience operating typical Coffee Shop equipment.
Strong Leadership Skills managing a Staff of up to 5 Baristas or 10+ Shipping Clerks and 1 Shift Supv.
Mentoring
Excellent written and verbal communications.
College Degree a plus.
Work Remotely
Job Type: Full-time
Pay: Up to $45,000.00 per year
Benefits:
Experience level:
Restaurant type:
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Weekly day range:
COVID-19 considerations:
All surfaces in Shop are constantly sanitized. We are following all the CDC and State Covid-19 Guidelines.
Application Question(s):
Education:
License/Certification:
Shift availability:
Work Location: Multiple Locations
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