Job Description

Shift: 1st

Facility: 29500

Position Summary:
The Sr. Operations Manager is responsible for leading operational excellence within a manufacturing campus on designated shift(s). This role drives the daily operations as well as the collaborative development and execution of longer-term strategies in alignment with the organization’s strategic plan. Success is measured across safety, quality, service, cost, associate engagement, and culture. The role is expected to provide critical leadership and coaching to enable the continuous development of their team.

This position typically reports to the Manufacturing Manager for the plant / manufacturing campus and has a team that typically consists of 6-12 Supervisors (direct reports) that are responsible to lead 100-250 hourly associates (indirect reports). This role is responsible for influencing the direction across all functions supporting the plant operations which includes planning, engineering, quality, and finance.

Essential Duties & Responsibilities:
Leads by example in a values-based culture, ensures alignment to culture and values with leadership team and associates and connects the team to the company mission, vision, and values. Exemplifies servant leadership to ensure the success of the team.

Drives regimented cadence (Lean Daily Management) through high shop floor engagement to resolve daily operational/personnel issues, with limited oversight.

Leads with continuous improvement mindset to improve KPI’s and achieve goals associated with safety, quality, service, cost, and engagement.

Assists in development of longer-term strategies to transform the business and sustain improvement in these areas.

Able to execute and teach lean tools to drive out operational waste (I.E. CEDAC, DPS, Kaizen)

Drives a safety focused culture; Able to perform crisis management, coach others how to navigate safety escalations and can inspire associate engagement to drive positive change

Ensures compliance with all regulatory requirements (I.E. OSHA)

Understands and ensures compliance with Swagelok quality management systems

Ensures products are meeting or exceeding quality requirements; Can lead the team through product containment, disciplined problem solving and corrective actions, while maintaining product flow

Leverages business insights to proactively manage the operations through labor, capacity, and material constraints. Can coach others through the various tools needed to keep these resources balanced with the needs of the business.

Co-leads creation of the annual budget, cost save plan and continuous improvement plan, is accountable to executing to budget, understands production variances, and drives countermeasures to meet goals.

Administer all Human Resource systems and policies in a fair and consistent manner. This includes conflict resolution, performance management, development processes, hiring, discipline and termination processes. The Sr. Operations Manager is expected to execute these with limited oversight and coach their teams through these processes.

Responsible for the development of the supervisor team, including coaching, delivering timely feedback, holding the team accountable and providing opportunity for growth.

Serve as the plant representative in meetings, project teams, and general plant operations.

Ensures strong alignment across the operations and functional support groups.

Ability to field escalations during non-scheduled working hours

Education and/or Work Experience Requirements:
Required:
Bachelors degree or a significant amount of relevant work experience.

4+ years of operations experience (manufacturing or comparable experience)

4+ years of leadership experience

Leading other leaders

Budget management

Preferred:
Fluid systems product knowledge

Shop floor manufacturing experience with a strong understanding of the nature of manufacturing operation

Critical Competencies:
Communication & collaboration – Builds relationships across various functions, potentially including external partners. Can effectively deliver timely messaging upwards, laterally, and downwards through organizational structures to influence others and support change management.

Influence – uses compelling arguments to gain the support and commitment of others.

Managing complexity – Can effectively navigate gray areas, competing business objectives and make balanced decisions in a fast-paced environment.

Developing others – Ability to assess talent and help others grow, provides mentorship to others. Holds direct team and supporting functions accountable.

Associate Engagement – Leads by example in a values-based culture, inspires the team to take ownership of their area.

Problem Solving Skills – Able to utilize and teach lean tools and disciplined solving processes to resolve a broad array of operational challenges.

Ownership, accountability – Can take control of various situations, including crisis management, to manage the outcome. Can hold direct team and support groups accountable for results.

Coaching – can coach above competencies to others, including the supervisors directly reporting to the Sr. Operations Manager as well as supporting partners.

Results driven – can effectively drive KPI’s and balance competing objectives.

Relationship Management: Conflict Management, Developing Others, Inspirational Leadership, and Change Catalyst

Social Awareness: Empathy, Service Orientation, and Organizational Awareness

Working Conditions and/or Physical Requirements:
Scope of Position

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Swagelok is proud to be an Equal Opportunity and Affirmative Action Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law

Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

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