Administrative Assistant Job at Central Iowa Psychological Services, West Des Moines, IA 50266

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Job Description

Why settle for a job that isn’t fulfilling? Join our team as an Administrative Assistant and experience an opportunity with incredible flexibility, unparalleled culture, and endless growth and development potential. Leverage your incredible skill set to join a seasoned team of professionals that are eager and motivated to support our mission of transforming mental healthcare one community at a time.

Why join our team?

  • You will be instrumental in transforming mental health care nationwide

  • Competitive Compensation

  • Career growth and advancement opportunities

  • A healthy PTO and holiday package

  • A fully comprehensive benefits package including medical, dental, vision, life, EAP, 401K w/ match, accident, hospital, critical illness, STD, LTD, FSA/DCFSA, and HSA plans available.

What makes us different?:

  • We partner with mental and behavioral health practices in underserved areas and work with them to enhance and expand treatment options by increasing the number of practitioners and introducing state-of-the-art clinical and therapeutic advances.

  • We use an integrated platform to improve practitioner efficiency and effectiveness; capturing data to construct an individualized care plan for each client for continual improvement in outcomes, enhanced continuity of care, and empowering our clients to make informed decisions about their mental health care to help them achieve their goals.

  • We are clinically led by seasoned and licensed mental health professionals.

  • We believe in building a mental healthcare ecosystem by building relationships with partners, hospitals, schools, and other community-based services to support mental health at all levels and angles

  • We work to break down barriers to receiving treatment by expanding access to care while simultaneously working to make treatment affordable to all.

  • We are also actively working to and work to destigmatize mental health by providing screening tools, education, and outreach to the communities we serve

  • We recognize that our people are our most important asset! We strive to create an innovative, open environment and value all voices and opinions.

What’s your day-to-day look like?

  • Manage phone calls

  • Distribute incoming mail

  • Process company documents into updated filing system and/or destroy

  • Address employees’ and clients’ questions and needs (via email, phone or in-person)

  • Manage and report needed supplies

  • Assist with provider scheduling as needed

  • Ensure the office is well-maintained, organized and secure

  • Perform other duties to keep the business’ operations running smoothly.


Required Skills/Abilities:

  • Ability to report to work on a consistent and punctual basis

  • Familiarity with office equipment such as computers, printers, phones

  • Time-management skills and the ability to prioritize tasks

  • Strong verbal and written communication skills

  • Ability to welcome all guests in a positive, patient, and helpful manner

  • Experience in an administrative-type and/or customer service position

  • Professional appearance and courteous manner

  • Willingness to learn and be proficient with systems and procedures

  • Ability to be resourceful and proactive when issues arise


Education and Experience:

  • High-school diploma or equivalent

  • Experience working in an office environment

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