Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .

This position is based in New York, NY. Hybrid work from certain states may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Candidates interested in hybrid work are encouraged to apply.

Purpose:

The Sr. Key Account Manager serves as the strategic lead across the Astellas portfolio at targeted corporatized providers and health systems in the New York region. The role is responsible for defining and executing Astellas engagement and strategy across all chosen therapeutic areas with an emphasis to oncology. The incumbent will also serve as primary point of contact for senior and executive leaders at targeted accounts, developing a strong rapport with them, understanding their unique needs, and creating customer specific business opportunities. Communicates customer’s therapeutic area needs to appropriate Astellas commercial teams.

Essential Job Responsibilities:

Leads and coordinates execution of commercial account strategy in partnership with field sales, brand teams, health systems, and other internal commercial teams

Makes appropriate decisions on behalf of Astellas to protect and maximize business

opportunities within an account by developing customer-centric solutions to support Astellas product and customer access strategy

Demonstrates understanding of decision-making structure, key influencers, and other strategic objectives relevant to the customer

Leads and manages appropriate relationships with key stakeholders (e.g., C-suite executives, Pharmacy Director, decision makers) and gain understanding of customer’s decision-making process

Leads the development of an account plan at each customer by incorporating knowledge of key market trends and collaborating with internal teams to develop account-specific strategies

Ensures knowledge of customer is appropriately shared with field sales and other internal teams to create opportunities for commercial cross-functional peers to be successful and enable Astellas to align with high level needs of client

Maintains expert operating knowledge of all company policies and guidelines, including but not limited to those addressing interactions with healthcare professionals, compliance and business conduct.

Quantitative Dimensions:

Per Account Productivity

Frequency of customer contacts

Time management

Vertical and horizontal integration throughout accounts

Per Account Business Efficacy (across the full portfolio of applicable products)

Profitable Formulary Access

Sales, Market Share, Profitability

Compliance with Corporate/Brand objectives and initiatives

Integrity and high level of professional conduct

Accounts Planning and Monitoring Process

Accuracy of forecasts and reporting

Respect of budgetary guidelines

Collaboration with internal stakeholders

Customer Satisfaction

Organizational Context:

Mid-Level individual contributor

Field based role that serves as central point of contact for internal and external contacts within assigned regional geography

Reports to Director, Key Accounts

Qualifications:

Required:

Bachelor’s Degree

8+ years of pharmaceutical or equivalent business experience and -

3+ years of experience and a strong track record of success in a people or account management role

Strong negotiation skills, business acumen, and analytical ability

Ability to create appropriate customer relationships built on trust in both clinical and nonclinical groups

Strong interpersonal, oral, and written communication and presentation skills

Strong project management skills, ability to multi-task and prioritize with clear deliverables across multiple customers in tight timelines

Self-motivated, with excellent organizational skills, with ability to work both independently and as a member of a team

Ability to travel up to 75% of the time with overnight travel

Valid driver’s license in good standing

No criminal convictions resulting in suspension/revocation of driving privileges within the last 3 years

Preferred:

Experience managing customer relationships in multiple therapeutic areas, including Oncology

Benefits:

Medical, Dental and Vision Insurance

Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down

401(k) match and annual company contribution

Company paid life insurance

Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions

Long Term Incentive Plan for eligible positions

Referral bonus program

#LI-KT1

Category Oncology Business Unit

Astellas is committed to equality of opportunity in all aspects of employment.

EOE including Disability/Protected Veterans