Job Description
Since its establishment in 2000, the mission of Walong Marketing, Inc. is to satisfy the demands
for gourmet foods in Asian American communities. With our globalized resources and
nationwide shipping network among five distribution centers, we can deliver the most authentic
Asian foods to every corner in the United States. Asianfoodonline.com is one of the Walong
demonstrations to be the best. It fulfills our commitment to the community and underlines the
importance of food and cuisine in daily life. Walong Marketing Inc. welcomes you to join our
team!
Job Summary:
As a Sales Assistant, your main responsibility is to provide support to the sales team by performing administrative and customer service tasks. You will work closely with the sales team to ensure customer satisfaction and help achieve sales targets. Your primary goal is to assist the sales team in generating revenue for the company.
Responsibilities:
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Greet and assist customers in the store or over the phone.
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Respond to customer inquiries and provide product information.
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Process customer orders and payments accurately.
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Revise purchase orders and follow up on backorders, claims, and contracts.
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Process and organize the store, vendor, and buyer files related to purchasing, shipment,
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and other aspects.
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Communicate with stores, vendors, buyers, and distribution centers to ensure sufficiently.
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quantities, correct system pricing, and timely delivery.
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Collaborate with the accounting department to ensure on-time payments.
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Assist in sales meetings and events.
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Provide administrative support to the sales team, including data entry, filing, and record-keeping.
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Follow up with customers regarding orders, shipments, and deliveries.
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Perform other duties as assigned by management.
Qualifications:
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High school diploma or equivalent required; college degree preferred.
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1+ years of experience in a sales support role.
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Bilingual in English and Mandarin is required.
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Excellent communication and customer service skills.
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Proficiency in Microsoft Office Suite and other relevant software.
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Ability to work effectively in a team environment.
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Strong organizational skills and attention to detail.
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Ability to multitask and prioritize tasks in a fast-paced environment.
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Willingness to learn and adapt to new technologies and procedures.
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Authorized to work in the United States without sponsorship.
Physical Requirements:
Position Details:
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Employment Type: Full Time
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Location: 6281 Regio Ave., Buena Park, CA 90620.
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Travel Requirement: Frequently
Benefits:
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Medical, Dental, Vision, and Life Insurance.
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401 (k) Retirement Saving Plan with a 4% Company Match
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Employee Discount.
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Paid Time Off
Compensation:
The pay range for this job is between $20 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.