Job Description
Overview:
Now Hiring For a Summer 2023 Restaurant Manager to LIVE. WORK. EXPLORE in Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.
Glacier National Park sees over 3 million annual visitors and encompasses just over 1 million acres of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (131 named lakes), 200+ named waterfalls and 26 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Employees can explore the park’s 745 miles of hiking trails, take a bus tour on Going-to-the-Sun Road, or kayak in clear lakes.
The Details:
- Seasonal position starts in late-May - June and extends through mid-September 2023
- Pay Rate: $1,712.00 bi-weekly
- Schedule Varies: Average 45-50 hours/week
- Perks include:
- Free employee housing (dormitory-style) and on-site employee meals (cafeteria-style) for management position
- Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
- Free Red Bus and Boat Tours (as available)
- Free Glacier National Park season pass
- Exclusive Retail and Dining discounts in Glacier
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities:
- Responsible for the scheduling and coordination for all dining room personnel via the 7 Shifts scheduling software.
- Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the Dining Room operation on a daily basis.
- Anticipate and respond to any Guest Recovery efforts.
- Integrate and collaborate with the F&B Manager and BOH Leadership Team to grow a dynamic, challenging and trusting work place environment.
- Daily usage of the Kronos system to review, approve, and evaluate labor and payroll.
- Work with entire BOH Leadership Team in maintaining high standards of food presentation and sanitation.
- Train and develop all FOH Dining Room personnel within defined company standards.
- Utilize the Could Suite system to provide FOH assigned warehouse and supplier products.
- Provide on-going feedback and evaluations to service personnel concerning all aspects of the Dining Room operation.
- Assist in controlling food and labor costs by consistent action and communication with other members of the F&B Leadership Team and all food and beverage staff members. Provide appropriate courses of action to correct any issues.
- Motivate and coach all staff members to maximize sales and guest satisfaction by utilizing menu knowledge and suggestive selling techniques.
- Follow Company, NPS and departmental environmental practices, safety practices, and policies and procedures.
- Engage and integrate with all members of the Food & Beverage Leadership Team to promote and utilize the F&B Division Ten Commandments.
- Other duties as assigned.
Qualifications:
Essential Skills and Knowledge:
- Possess a working knowledge of all departments’ positions and equipment used within the F&B operation.
- These areas include mixology, professional wine service, proper beer presentation, equipment and process checklists, scheduling and staff communication, and specific meal-period team leadership.
- Ability to teach and motivate team and collaborate with entire F&B Leadership Team to accomplish goals of providing excellent guest service in an efficient manner.
- Must be able to remain calm in a high stress environment while motivating and fostering a positive work environment.
- Certification in the TIPS alcohol awareness program is required; workshops will be provided if not currently certified.
Physical Requirements:
- Must be able to walk and stand for long periods of time.
- Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day.
- Must be able to bend, stretch, and reach for extended periods of time.
- Working safely with required chemicals.
- Must be able to perform various administrative tasks on a computer for extended periods of time.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.