The Customer Program Manager (CPM) is responsible for managing the repair process for all gas turbine engine components assigned to them while at CRT for evaluation and repair and/or overhaul. This includes being directly responsible for reviewing component condition, developing repair work scope, understanding customer requirements and establishing the component ship date. As CPM you will develop work scopes, and communicate instructions and deadlines to all levels of the company.
- Review customer purchase orders and the condition of incoming components.
- Develop a quotation based on initial inspection findings.
- Work with the scheduling department to plan work scopes and time gates based on production department lead times.
- Refine work scopes to maximize the efficiency of the repair process.
- Manage reworks that occur during the repair/overhaul process, determining the resources required to resolve the issue.
- Monitor continuous improvement programs for efficiencies, quality, production flow and customer requirements.
- Communicate inventory requirements with the purchasing department based on customer requirements and/or sales forecast.
- Coordinate with production and scheduling departments to ensure labor factors are accurately reviewed and maintained.
- Bachelors or Associates degree in business, engineering, or technical discipline, or two years' relevant experience.
- Strong written and verbal communication skills.
- Project management knowledge or experience a plus.
- Ability to self-start and work with minimum supervision.
- Ability to read, comprehend and write technical information and data.
Keywords:
Production Control Specialist, Control Specialist, Production Control, Control Account Specialist, Technical, Manager, Engineering, Operations Management, Engineering Cost Analyst, Technical, Manufacturing aerospace, aerospace manufacturing, Physics, aerospace overhaul, overhaul, budget, Project Manager, Program Manager, FAA, EASA, Gas Turbine, Turbine, Engine, Project Management, Administration, Technical Manuals, AMT, Aviation Maintenance, Aviation Maintenance Technology, Machining, Work scope, Pratt & Whitney, Boeing, Snecma, Safran Aircraft Engines, CFM International, GE Aviation, General Electric, International Aero Engines, IAE, Gen X, GE90, PW2000, PW4000, LM2500, V2500, CF6, CFM56, F117, On Time Delivery, OTD, Ship Date Accuracy, SDA
CRT is committed to providing a safe and healthy workplace and promoting the health and well-being of its employees. It is the Company’s policy to only hire individuals who do not use drugs/nicotine products. All candidates will be screened for drug/nicotine use prior to hire. Employment opportunities at CRT are open to all qualified applicants solely on the basis of their job-related experience, knowledge, skills and abilities. CRT complies with all applicable federal, state and local laws with regard to equal employment opportunity.
The CRT team utilizes texting in its recruitment process; you may receive texts from application through the hiring stage.