Lizzie Borden General Manager Job at US Ghost Adventures, Fall River, MA 02721

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Job Description

The Lizzie Borden House is an award winning 6-room Bed and Breakfast. We are looking to hire a skilled General Manager to oversee day to day operations.

Responsibilities:

  • Manage daily hotel operations and provide exceptional customer service.
  • Hire and train employees and maintain staff levels.
  • Engage with guests to resolve issues with their rooms.
  • Manage budgets and communicate with staff to order needed supplies and schedule contract services.
  • Ensure tables are set up daily for breakfast
  • Manage kitchen staff and ensure breakfast is successfully prepared and served.
  • Greet guests, explain our tours and offerings, make them feel welcome and comfortable, and help them to make reservations
  • Assist guests in purchasing items from the gift shop.
  • Inspect the grounds, public areas and guest rooms for appearance and cleanliness to include cleaning and replacing linen for new guests, and organizing common areas.
  • Ensure company standards for housekeeping, décor and guest services are met daily.
  • Conduct daytime and evening walking tours: city history tours, food tours, brewery tours, and ghost tours as needed.
  • Perform other duties as assigned.

Qualifications:

  • 5+ years of management experience in the hospitality field
  • Outgoing, positive attitude, social
  • Ability to stand and walk for extended periods.
  • Preferred experience in housekeeping, food preparation, and food prep certification
  • Retail experience preferred
  • Public speaking experience preferred
  • Tour guide experience highly desired

We offer:

  • Competitive Compensation - Best-in-Industry Pay
  • Health Benefits
  • Paid Time Off – 80 Hours
  • Sick Pay – 5 Days
  • A steep learning curve and growth trajectory based on individual performance.
  • We offer a positive environment where growth is encouraged and supported by experienced leaders.
  • Our collaborative approach provides plenty of opportunities to work as a team. So, if you are looking for career growth where your work makes an impact then you are the right fit for us!

Zaal Ventures is a Veteran-Friendly Employer. We value the perspectives, backgrounds, skills, work ethic and leadership that those who are military connected bring to the workforce.

As part of our People First culture, Zaal Ventures is proud to offer a robust and competitive Total Rewards benefits package.

Zaal Ventures is an Equal Opportunity Employer that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

Job Type: Full-time

Pay: $42,000.00 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid time off

Experience level:

  • 5 years

Restaurant type:

  • Quick service & fast food restaurant

Shift:

  • 10 hour shift
  • 8 hour shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Experience:

  • Hospitality management: 5 years (Required)
  • Recruiting: 5 years (Required)

Work Location: In person

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