Job Description

Legal Assistant/Support Staff Manager

Classification Summary:

Reports to the Executive Director. Under general direction, supervises legal assistants, receptionist, part time closers and interpreters who provide support to designated attorneys within the office of the Public Defender of Marion County.

General Duties:

• Develop processes and procedures.
• E-file with the Court.
• Request records.
• Create case Support Services (CSS).
• Design and maintain CSS expert list.
• Create templates and motions in MyCase.
• Organize and maintain files applying knowledge of legal procedure.
• Update and maintain case status and associated actions and deadlines in MyCase.
• Train.
• Draft and prepare standard legal motions.
• Individualized staff training based on learning style.
• Regularly scheduled and structured weekly training.
• Promote staff efficacy.
• Cross train all staff positions and duties.
• Share new information to enhance skills.
• Monitor/supervise.
• Create a positive and supportive work environment.
• Monitor performance and personal development.
• Provide instruction for performance improvements and development.
• Monitor efficiency of the work from home rotation.
• Provide and coordinate training.
• Monitor and approve vacation requests based on staffing needs.
• Evaluate workloads and shift work appropriately.
• Manage closers and assure accurate case closure.
• Review/modify time management.
• Review CSS, interpreting, file closure metrics and alter processes as needed.
• Solicit feedback for staff annual performance evaluations.
• Collaborate with the discovery team.
• Clear backlog redaction tasks.
• Assist with streamlining discovery.
• Troubleshooting barriers around redaction and discovery.
• Provide redaction training to remain complaint with legal expectations.
• Seamlessly transferring case opening to discovery team.
• Reconcile contacts in MyCase.
• Collaborate with case managers.
• Contribute to client reference manual.
• Provide support as needed.
• Supporting clients.
• Improve client access to MyCase.
• Reduce language barriers with clients.

Minimum Qualifications Required:

Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.

Education/Training: High school diploma or GED; AND

Experience: Ten (10) years of progressively responsible legal administrative experience.

Preferred Qualifications:
Experience working for a non-profit organization whose mission is to end systemic racism using a holistic defense model.

Job Type: Full-time

Pay: $76,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Salem, OR 97301: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Required)

Language:

• Spanish (Required)

Work Location: One location

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