The Role

The Lumen Lead Project Manager works closely with core team members to successfully launch CenturyLink initiatives to grow market share.

The Main Responsibilities

• Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers.
• Accountable for timely project completion and delivery. Analyzes work plans and schedules.
• Responsible for resource requirements/allocation.
• Acts as project team leader.
• Develops project progress and status reports.
• Coordinate and facilitate project meetings. Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time.
• Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management.
• Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes.
• Through partnership with other staff organizations, define Key Performance Indicators (KPI), training, process standards, policies, and procedures. Associated with complex projects.
• Provide executive level status updates.

What We Look For in a Candidate

Minimum Qualifications:

• Bachelor’s degree, equivalent education, or 4+ years related experience.
• Ability to work effectively in cross-functional teams such as Sales, Marketing, Engineering, Finance, Product, Operations and Support.
• Ability to deal with remote client relations through phone, email & online sources in order to enhance the partner experience.
• Ability to quickly understand technical aspects of product/service, both from a functionality perspective but also from an operations/set up perspective and be able to articulate it to a less technical audience.
• Strong program/project management skills.
• Strong problem solving and analytical skills with ability to identify business needs and make solution recommendations.
• Self-motivated, able to manage and prioritize multiple tasks, projects, and clients in parallel in a time sensitive environment.
• Proficient with common office applications.

Preferred Qualifications:

• PMP certification
• Network experience/knowledge
• Salesforce experience

What to Expect Next