Role Summary:

Responds to telephonic, and/or electronic first-level HR Support center inquiries from McKesson, employees and managers, former employees and dependents and outside agencies. Provides either direct resolution or routes the inquiry to the appropriate Operations and/or Shared Service department to address accordingly. Reports to HR Support Center Manager.

Critical Knowledge & Competencies:

• Delivering Results with Integrity and Confidentiality
• Building Relationships of Trust
• Engaging Customers
• Customer Orientation
• Drives Execution
• Application of McKesson Systems, Policies and Processes
• Application of HR Administrative Functions, Laws and Regulations
• Knowledge of HR Technical Systems
• Quality and Detail Oriented
• Conflict Management

Minimum Qualifications:

• Minimum of 3 years of human resources OR customer service/call center experience.

Critical Skills:

• Proficiency with Microsoft Office Suite required

Location:

Irving, TX

OR

Alpharetta, GA

This is a hybrid role and will work primarily remotely, but will be required to attend meetings in the office approximately once per month

Schedule:

Mon - Fri 10:30am - 7pm EST

Salary:

This role will offer a salary of $25/hr

Career Level – IC – Business Support – B3

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$21.28 - $35.46

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!