Job Description
Enterprise Holdings has a rewarding opportunity for a full time Greeter. This position pays $18.06 / hour and is located at the Alamo Honolulu International Airport 96819.
The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the Alamo rental process. Provides customers with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits:
- Paid time off
- Employee discount
- Retirement savings plan including 401k with match and profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority.
Responsibilities:
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Work pro-actively with drivers, auto detailers, handheld return agents and managers to ensure there is proper vehicle supply.
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Welcome customers to the facility when they exit the bus or arrive on the lot.
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Direct customers to their vehicles and the exit booth, provide local directions and maps and provide return directions where applicable.
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Assist customers with questions and concerns to minimize counter visits.
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Communicate customer service issues to management.
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Ensure that hang-tag information was completed correctly.
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Thank customers for their business.
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Communicate upgrade vehicle options on request.
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Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Qualifications:
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Must be at least 18 years old
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High school diploma or GED equivalent preferred
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Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
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No drug or alcohol related conviction on driving record in the past 5 years
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Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Apart from religious observation, must be able to work 40 hours per week, which may include weekends and holidays.