Job Description
Joella's Hot Chicken is growing and always looking for great people to join our team! We are on a mission to bring people the best Southern hospitality and cuisine and we take pride in serving our award-winning, made-in-house menu items.
RESPONSIBILITIES INCLUDE
- Greet customers and ensure the best guest experience
- Guide guests through ordering process,
- Taking orders from drive-thru using headset, repeating orders for accuracy
- Processing customer payments
- Stocking supplies and paper goods as needed
- Performs other job functions as assigned
KNOWLEDGE, SKILLS AND ABILITIES
- Self-starting personality
- Ability to communicate effectively verbally
- Team player
- Ability to exceed expectations of guests
- Excellent time management skills
- Knowledge of restaurant/kitchen operations
PHYSICAL REQUIREMENTS
- Stand, sit, or walk for an extended period of time
- Reach overhead and below the knees, including bending, twisting, pulling and stooping
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
JOB COMPETENCIES
- Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
- Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
- Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
- Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
- Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
- Joella's Hot Chicken is an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled