QTC is seeking an RHRP-3 Event Manager on our Reserve Health Readiness Program III (RHRP-3).

Who is QTC and what is Reserve Health Readiness Program III (RHRP-3)?

• QTC is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.
• Reserve Health Readiness Program – 3 (RHRP-3) provides health readiness support services, such as mental health assessments and post-deployment health reassessments, to the military Reserve Components nationwide and Active Duty Components in remote areas. They deliver services by group events and in-clinic individual appointments and by providing call center support.

What part would you play in this mission?

Oversee all operational aspects of RHRP-3 Group Events in order to achieve Timeliness, Quality, and Customer Service goals and objectives. Responsible for planning, coordinating, and execution of RHRP-3 group events. Sustain analysis and continuity in order to meet operational and financial reports for continual improvement.

In this rewarding role, you will:

• Plans, coordinates, and executes RHRP-3 group events
• Ensures assigned location of event will operate at maximal productivity and efficiency and report any shortages to Regional Event Manager
• Serves as the Point Of Contact (POC) and on-scene coordinator to the military POC
• Review and provide feedback on group event metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.)
• Participate in cross-functional team projects
• Implement and adhere to policies, procedures, goals and objectives thus sustaining demands provided by the Department of Defense
• Provide after action reports concluding group events
• Responsible to ensure compliance standards are met during group events
• Perform other duties as assigned

Competencies

• Ability to travel up to 75% of the time, predominately working on weekends
• Demonstrated leadership skills with ability to prioritize and delegate effectively
• Ability to organize, plan and coordinate multiple tasks with a high sense of urgency and follow through
• Ability to identify and resolve operational inconsistencies
• Ability to analyze, assess and resolve issues
• Knowledge and ability to mentor and coach
• Exceptional interpersonal skills
• Excellent verbal and written communication skills
• Ability to work independently as well as with a team
• Demonstrated high standard of ethics and integrity
• Ability to succeed in a fast paced environment
• Knowledge of change management practices

Preferred to have:

• Experience in health related field working with medical professionals preferred
• Military medical experience preferred

You must have:

• Bachelor’s Degree from an accredited college or equivalent experience/combined education
• Minimum 7 years of supervisory/management experience required preferably in a medical/clinical environment
• Contract requires U.S. citizenship and ability to obtain a DoD Common Access Card (CAC)
• Military specialist (Medic, Corpsman, Pararescue, Health Services Technician, etc.) with direct verifiable patient care preferred

Typical Day:

• Typical work week Monday - Friday 8:00 AM - 4:30 PM
• Positions is local to the San Antonio area, open to remote

Pay and Benefits:

Pay Range $83,000 - $88,000 Annual Salary

The QTC Management pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Commitment to Diversity

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

• This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties, and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

Experience

Required

• 7 year(s): Military specialist (Medic, Corpsman, Pararescue, Health Services Technician, etc.) with direct verifiable patient care preferred

Preferred

• Project management and medical case management life cycle experience is preferred

Education

Required

• Bachelors or better

Skills

Required

• Prioritization
• Organization
• MS Office
• Interpersonal
• Customer Service
• Written Communication
• Verbal Communication
• Critical Thinking
• Computer Literacy
• Analytical
• Electronic Medical Records
• Leadership
• Medical Terminology
• Executing Multiple Tasks
• Problem Solving

Behaviors

Required

• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Job Security: Inspired to perform well by the knowledge that your job is safe
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)