Job Description
Job Title: Content Specialist
Location: Remote/Texas
Who We Are:
HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators, and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries.
What you’ll do:
The Content Specialist is responsible for the delivery of customized pre-sales presentations in collaboration with their sales partners. This delivery requires a strong content and pedagogy background and requires ongoing growth in this area. Presentation planning is also a part of the CS role. This presentation work is enhanced by conversations with customers to gain information around a highly content connected solution for all customers. Additionally, Content Specialists frequently support:
Pre-Sales content related work supporting Marketing, Product Management & Strategy, Ed Platform Development, etc.
Getting Started Assignments for Back to School
Sales Pilot Support
Subject matter expertise work as assigned by leadership
Working in Solution Support Group the Content Specialist will be responsible for the following primary duties:
Job Responsibilities :
Deliver pre-sales webinars tailored to customer and sales needs.
Deliver live pre-sales customer presentations customized to customer and sales needs in large revenue accounts.
Create various videos for customized sales opportunities in conjunction with AEs and ASDs.
Deliver Getting Started trainings supporting Services partners.
Partner with the Account Executive in pre-sales customer conversations exploring solution opportunities to recommend both programs and services.
Learn content areas (i.e., math and science) as requested.
Navigate Salesforce, Outlook, evaluations, reports as required.
Demonstrate understanding of assigned disciplines including core, supplemental and intervention products as well as technology associated with assigned products.
Collaborate with Account Executives, Solution Support Group Directors, peers, and Service managers to understand client needs and transfer knowledge to pre-sales and post-sales assignments.
Assist in customizing a competitive sales message with awareness of customer needs, campaign issues, and competitive knowledge.
Handle customer questions and overcomes objections.
Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.
Utilize knowledge of competitors’ products to enhance product positioning.
Communicate information regarding customer needs to the Account Executive and Manager in order to capitalize on sales opportunities and position product effectively.
What you’ll need: (Required to perform this role)
Bachelor's Degree is a minimum with Graduate Degree preferred
Bilingual is optional but appreciated
Five years of K-12 teaching experience in a subject area relevant to the position
Excellent communication and presentation skills
Digital literacy and familiarity with Microsoft Office Suite, Teams, Zoom and other related technology
Collaboration skills
Highly organized and able to transfer strategies into actions that deliver results.
Work from home office, irregular hours including weekends, and travel extensively up to 60% - driving and flying both within and outside the region.
Lift and move up to 50 lbs on a regular basis
A valid driver’s license and clear driving record
How We Work (Competencies)
Instills Trust
Values Differences
Nimble Learning
Connects With Courage
Action Oriented
Benefits and Salary Range (US Only - Included for Optimally Remote Roles)
Salary Range - $85-90k
Benefits - See Career Page - Careers at Houghton Mifflin Harcourt Publishing Company (hmhco.com)
ABOUT US:
Houghton Mifflin Harcourt is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide.
PLEASE NOTE:
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.